6 replies to this topic

[Morthur]

Hello

I just wanted to create a build. I select PVE mode, select a race, select a class and then want to choose the weapons. I click into the weapon field and the selection box pops up and shows me all the weapons I can choose from. No matter what weapon I select, the selection box simply closes but no weapon gets selected (the weapon slot remains empty) and the entire calculator seems to stop working at this point (nothing happens when I click on any weapon slots and I also can no longer select a different race or class - it simply won't accept my clicks).

I restarted Firefox, ensured that no overly paranoid security settings were active (such as blocking Javascript etc.) and tried both Chrome and IE but I'm having the exact same problem with those browsers as well.

I also have this problem if I select "PVP mode" at the beginning and try to choose a PVP weapon from the selection box. The selection doesn't register and the calculator stops working.

Is this a general problem with the calculator (perhaps something to do with yesterdays server change?) or is the problem on my end?

Thanks in advance for any help you can provide.

- Morthur

[Morthur]

FYI I just tested this again on my iPhone using the default Safari browser and I'm having the same issue there. Then I thought perhaps it's a firewall issue (because I'm currently at work) so I disabled WiFi on my phone and tried via 3G (because that connection ain't firewalled) and using 3G I can't even access www.intothemists.com at all (the page remains white/blank).

Perhaps this entire issue has something to do with the DNS change and hasn't fully taken effect everywhere?
That would explain why it only works with one ISP (and therefore one specific DNS).

Edited by Morthur, 27 August 2013 - 11:39 AM.

[Devourerofmemes]

Assume its code issues from the server switch, should have it fixed quickly once Phil and Nate can take a look.

[Morthur]

I just tested again on my home computer and now it's working perfectly... Either you guys fixed it already or the problem is on my end.

Either way, thanks for the quick response and keep up the great work!

- Morthur

Edited by Morthur, 27 August 2013 - 04:13 PM.

[Illurion]

Think it should be fixed now. The new server had some default php settings I'd missed that were occasionally giving a warning with one of the libraries we're using.

[Jedge]

The add rotation tool isn't working for me. Tested it with several browsers. Seems to be bugged

[Illurion]

Sorry about the delay, just saw the post. That should be fixed now as well.