2 replies to this topic

[Jano]

Woah!

What a surge in popularity! Thank you Arena.net for making a post about us on Facebook!

Our server got hit hard (as you'd imagine) and ended up causing our current host to freak out and block off our site in order to keep our dedicated server online. Unfortunately, they kept the block on too long and despite the hours we spent with them on the phone, would not take off the block. After about 20 hrs of being offline, we were finally able to persuade them to listen to us. We have the site back online in a limited mode while we go through and see what optimizations we can make on our end to keep this server more stable.

The extended downtime was due to the lack of competent customer support; we're currently setting up a fix that will help us prevent this issue in the future!

We love our site visitors and we want to continue to strive to provide the best service possible to everyone! Make sure to like us on Facebook and follow us on Twitter to keep up-to-date if this happens again!

[Lumbendil]

You could check if cloud hosting with autoscaling could fit your needs better.

Just my 2 cents.

[Devourerofmemes]

Ok articles, videos and donation page are unlocked.